At SGHWEALTHX (operated by SGH Solutions LLC), we are committed to providing an exceptional customer experience. Your satisfaction is our top priority. That's why we have established a clear and transparent return and refund policy.
📦 Return Conditions
- You have 14 days from the date of purchase to request a return.
- To be eligible for a return, the item or service must be unused, undamaged, and unconsumed.
- The product or service must be returned in its original condition along with proof of purchase (receipt, confirmation email).
🧾 Valid Reasons for Returns
We accept returns in the following cases:
- Damaged product or service upon delivery
- Incorrect product or service delivered
- Non-compliance with the original description
Please note: We do not accept returns for "change of mind" after the delivery or initiation of digital services.
🛠️ Return Procedure
To initiate a return, please follow these steps:
- Contact our customer service team at sghwealthx@gmail.com or call +1 (540) 388-9083 within 14 days of your purchase.
- Provide your order number, a description of the issue, and if possible, photos or evidence.
- Follow the instructions provided by our team via email to complete your return request.
💳 Refund Procedure
- Once your return is received and inspected, we will send you an email to notify you of the receipt.
- If your request is approved, your refund will be processed within 5 to 10 business days.
- The refund will be issued to your original method of payment (credit card, PayPal, etc.).
- No additional fees will be charged for eligible refunds.
📩 Contact Information
For any questions regarding our return and refund policy, please contact us:
- Email: sghwealthx@gmail.com
- Phone: +1 (540) 388-9083
- Customer Service Hours: Monday - Friday | 9:00 AM - 6:00 PM (EST)
Thank you for trusting SGHWEALTHX — Together, let's build your financial success with confidence!